- 3 Chapter(s)
Building Customer Loyalty (Only in French
Would you like to increase your turnover by 15 to 20 % in the next six months, just by improving your relationship with the clients you already have? In this training, you’ll understand the stakes of building customer loyalty for the durability of your business. You will learn how to design a customer loyalty process by improving the quality of your products and services and you’ll discover some tools to evaluate the strength of your relationship with your clients. Customer loyalty is an art that you have to master!
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